I'm missing an item from my order

We're sorry to hear you are missing an item from your order.

Our warehouse thoroughly check orders before they are dispatched however we understand mistakes can be made.

We ask for you to contact our customer care team on receipt of your order to report this and provide the following information:

• Order Number
• Name of the item missing
• Images of the whole outer packaging - please include any visible damage
• Image of the courier label only - located on the outside of the box

Our customer care team will be happy to investigate and resolve this issue swiftly.

Please get in touch here