I've received a Faulty or Incorrect item in my order

We're sorry to hear there has been an issue with your order.

Please do inspect all items within your order when they arrive and contact our customer care team here urgently with the following information;

• Order Number
• Product Name
• Image(s) of the fault along with a brief description
• Full length Image of the Item showing the Pretty Lavish Label attached.

For incorrect items we will an require additional image of the packaging to establish how this occurred.

The Customer Care Team will be happy to investigate this further and respond with a resolution.

Please get in touch here